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Contact Support
For additional help, please contact us at (304)696-3200 or via email at itservicedesk@marshall.edu.MUNet Account Password Policy
MUNet Accounts are subject to password policy rules that help protect the account from inadvertent or malicious access. Users are strongly advised to implement a robust, hard-to-guess password to further enhance the account's security. Passwords currently adhere to the following:
- Passwords must be six characters in length, minimum;
- Passwords must contain characters from four categories: English upper case characters (A through Z), English lower case characters (A through Z), base 10 numerical characters (0 through 9), non-alphabetic characters (for example, !, $, #, %);
- Passwords are locked out for a certain duration after 10 invalid login attempts;
- Passwords have a history of 5 passwords remembered (that is, you may not re-use your past 3 passwords when changing it);
- Once set, all Passwords have a minimum duration of 5 days (that is, you may not change your new password again for 5 days, after it has been changed);
- While student passwords currently do not expire,we stronly encourage frequent password changes.
For further details on these policies please contact the Service Desk at itservicedesk@marshall.edu.