WiFi News Archive

MUIT has completed an upgrade to the MU WiFi and Eduroam wireless networks on campus.  If you are having issues connecting to the MUWiFi or Eduroam WiFi networks on our campuses, you may need to “Trust” the new certificate. If you are still having issues, try following these steps: Go into your WiFi settings and

Marshall University’s Information Technology Department’s continued partnership with Eduroam, a WiFi authentication service, allows Marshall students, faculty and staff to access wireless networks from other participating institutions while they are off-campus.  Eduroam is available at more than 12,000 locations worldwide, including more than 450 colleges and universities. In addition, it provides high speed roaming to over 69 countries.  If you

MU WiFi is back up and functioning normally!  We apologize for the inconvenience.  If you encounter WiFi problems contact MUIT service desk, itservicedesk@marshall.edu, 304-696-3200.

Update 1:30 PM – Efforts to restore WiFi services are progressing. The support engineers have an action plan that includes bringing up a wireless controller device with a clean configuration then performing a manual re-entry of configuration information. Provided this is successful, we expect services to be restored early this afternoon. This issue is also

Housing and Residence Life is currently working with Marshall University Information Technology (IT) in an effort to expand and strengthen the Wi-Fi coverage in the residence halls.  We have ordered new equipment, which we will begin installing in student rooms later this month.  This equipment will provide each residence hall room with its own in-room

Over the holiday break the IT Infrastructure Communications Team began upgrading the Wireless LAN Controllers and the radius authentication servers.  Those upgrades were completed early this morning.  Due to the nature of our authentication protocols you will now have to “accept” a new security certificate to connect to the WiFi network.  During this upgrade the

Periods of sporadic WiFi and VPN services were reported on Monday 30-Nov-15 beginning at 3:30 pm and again at 10:00 pm. All servers and services were completely restored at approximately 12:30 am on 1-Dec-2015.   Root Cause: Failed Identity Services Engine Policy Node.  An attempt to bring the second node back online at 10:00 pm