Unified Communications News Archive

The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August  25th  from 12:00am – 1:00am.  During this time there will be intermittent outages of all voice, video and data applications.  If you have questions or concerns about the timeline, please contact the

Skype for Business is Marshall’s unified communications solution that integrates all of your business communication needs, combining the best abilities of desk phones, Microsoft Outlook e-mail, instant messaging, group and personal video conferencing both on and off-campus. Skype for Business provides a more feature-rich, flexible and cost-effective solution to connect the university to its faculty,

Our Skype for Business phone/UM environment has been performing in an optimal state until approximately 3am  8/16/2016 when all of the servers in the Skype for Business environment rebooted unexpectedly.  This incident inadvertently caused many Polycom phones to be in a disabled state that required a physical reboot in order to correct.  In addition it has

The IT Infrastructure Group made a change to numbering format of the Calling Party Number that is presented to Frontier T1 in South Charleston for outbound Caller ID.  This change allows individual telephone numbers to be sent out as the outbound Caller ID number. The change took place around 1:05 pm.