Support News Archive

MUIT Service Desk Ticket Tracking System

August 31, 2024 · Change Type, Main News, New Service, Service Change, Service Desk, Services, Support

Marshall University Information Technology (MUIT) is excited to announce the transition to a new customer service tracking system fully integrated with myMU. This change is part of MUIT’s ongoing efforts to enhance our service delivery and provide a more seamless experience for all users, consolidating all your MUIT service needs under the My Support tab

Service Migration – IT Service Status

February 14, 2020 · Change Type, Main News, Main Notices, Planned Maintenance, Services, Support

Marshall University Information Technology will be migrating itservicestatus to a new webserver this coming Sunday, February 16th, 2020 from 4:00 am to approximately 10:00 am. There will be no downtime involved, however we will need to freeze any updates / changes during that window. Once the migration is complete updates can be once again made

MATLAB/MathWorks Updates and fixes – 10/25/18

October 25, 2018 · Client Configuration Management, Main Notices, Software Update, Support

Marshall University Information Technology has received the following from MatLab/MathWorks: “MathWorks recently introduced “Updates” available between the normal twice-yearly releases of MATLAB and Simulink. Each of these Updates contains a cumulative set of bug and security fixes that you can apply to an existing installation. Starting in R2018b, users will receive notification on the MATLAB

MATLAB Support Change

October 3, 2018 · Main Notices, New Software, Support

Below is an update from MATLAB: If you have installed MATLAB on a platform that is impacted by a support change. MathWorks periodically updates platform support and has made the following changes: New Platforms Ubuntu 18.04 LTS: Support begins with R2018b. SUSE Linux Enterprise Desktop 15: Support begins with R2018b. SUSE Linux Enterprise Server 15: Support begins with