Service Change News Archive

Marshall University Information Technology will retire the legacy MILO service (a.k.a. Self-Service Banner 8) on Monday, October 28, 2024. Students, faculty, and staff will continue to have access to MILO (a.k.a. Self-Service Banner 9) from the MyMU portal. Students will see a new interface when accessing the Proxy Management service within MILO, which allows them

The single sign-on connection to NextGen Dynamic Forms will be updated on Thursday, September 19th, 2024 as part of our transition to a cloud-based service. This means all form links and the link to login to the Dynamic Forms homepage will change. However, the old links will continue to work for a while. No disruptions

This is a friendly reminder from Marshall University Information Technology (MUIT) about the ongoing transition to our brand-new myMU portal!  We appreciate your patience as we continue to fine-tune a few areas, and we’re excited for you to experience the enhanced features. Beginning August 31st: The old myMU portal will no longer be accessible, and mymu.marshall.edu

Marshall University Information Technology (MUIT) is excited to announce the transition to a new customer service tracking system fully integrated with myMU.  This change is part of MUIT’s ongoing efforts to enhance our service delivery and provide a more seamless experience for all users, consolidating all your MUIT service needs under the My Support tab

The IT Infrastructure Communication Team will be performing upgrades on the following as indicated below: Campus Firewall    Monday, July 1, 10:00 PM – No expected outage due to the redundancy of the system. Administrative and Academic Building Switches – Estimated 15 min outage per building for networked devices.    Sunday, June 30, 10:00 PM:

Marshall University Information Technology (MUIT) is thrilled to announce the upcoming launch of our brand new myMU portal, designed to enhance your experience accessing information at the university. Prior to launch, we wanted to share exciting details with you. Explore the new myMU Portal with us! – Open to ALL Students, Faculty, and Staff To

On Sunday, May 5th at 7:00 AM, the MUIT team will be making an update to our authentication services.  This change may cause a momentary interruption in authentication when accessing university services.  How will this impact you?  The main change you will notice is that instead of seeing the university’s previous login screen (pictured first

To support Marshall University’s strategy to become a center of excellence in cybersecurity, MUIT will be updating default file sharing settings in OneDrive and SharePoint Online to align with best practices in information security and privacy of shared data.  Effective Sunday, May 5th, 2024, the changes described in the table below will be applied to

Unfortunately, due to lack of faculty, staff, and student usage of this service, Marshall University will be discontinuing the Grammarly subscription by May 31, 2023. As an alternative solution, MU IT encourages the use of Microsoft Editor included in your university provided O365 services (Outlook, Word, PowerPoint, Excel, etc.). Microsoft Editor has been significantly enhanced

As of June 30, 2023, the university-wide subscription to LinkedIn Learning will be ending. While it is a great resource for skills training, learning, and professional development, usage of LinkedIn Learning by the university community has been very low. If you are interested in continuing your LinkedIn Learning subscription, you can purchase an individual or