Change Type News Archive

Even though most University services are closed due to inclement weather, the Drinko Study Center will remain open normal hours. The IT Service Desk will NOT have walk up service after 4:00 pm today and will resume normal services at 10:00 am tomorrow. Service Desk assistance will still be available via chat, email, and telephone.

Marshall University Information Technology is announcing a new service which will allow enhanced protection for their Office 365 services using Multi-Factor Authentication (MFA for short or two-factor authentication). Once activated, you will receive a secondary authentication notice on your mobile device which you must approve to access MFA-protected applications such as e-mail, OneDrive, O365 ProPlus

01/09/19 –  Please note:  Additional updates will be added to the bottom of this post. Marshall University Information Technology has been working with campus employees as we switch over to Banner 9 from the Banner 8 User Interface.  Ellucian, our Banner vendor, will no longer provide updates to Banner 8 after January 1, 2019.  We have

Marshall University will be migrating all V: Drive storage to Microsoft OneDrive in the coming months. We will be creating V: Drive space for all new students for the 2019 spring term but will no longer provision V: Drive space for new users after February 2019.  We are continuing through February to accommodate any faculty

Marshall University Information Technology has received the following from MatLab/MathWorks: “MathWorks recently introduced “Updates” available between the normal twice-yearly releases of MATLAB and Simulink. Each of these Updates contains a cumulative set of bug and security fixes that you can apply to an existing installation. Starting in R2018b, users will receive notification on the MATLAB

Live Chat with the IT Service Desk is temporarily down. However, you can still reach them via email (ITServiceDesk@marshall.edu), telephone (304-696-3200), or stop in to see them on the 1st floor of Drinko Library.

As part of our effort to bring a unified Single Sign On (SSO) experience to more of MUIT services, we are preparing to migrate to a new Shibboleth Identity Provider (IDP) server that will allow us to integrate with Active Directory Federation Services (ADFS). Once this migration is complete, those attempting to log-in to services

Below is an update from MATLAB: If you have installed MATLAB on a platform that is impacted by a support change. MathWorks periodically updates platform support and has made the following changes: New Platforms Ubuntu 18.04 LTS: Support begins with R2018b. SUSE Linux Enterprise Desktop 15: Support begins with R2018b. SUSE Linux Enterprise Server 15: Support begins with

A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below.  Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL,

The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August  25th  from 12:00am – 1:00am.  During this time there will be intermittent outages of all voice, video and data applications.  If you have questions or concerns about the timeline, please contact the