Change Type News Archive
We are currently experiencing intermittent issues with our VPN service. The infrastructure group is currently working with our vendor on a permanent fix for the software “bug”. We have a work around available if the service is in an unusable state. Root Cause: Currently unavailable at this time.
Periods of sporadic WiFi and VPN services were reported on Monday 30-Nov-15 beginning at 3:30 pm and again at 10:00 pm. All servers and services were completely restored at approximately 12:30 am on 1-Dec-2015. Root Cause: Failed Identity Services Engine Policy Node. An attempt to bring the second node back online at 10:00 pm
The IT Infrastructure team reconfigured several systems which were previously using the expiring Thawte Wildcard certificate for individually named InCommon certificates. These changes were applied to these individual systems: * ADFS * ADFS Proxy * TSGW * ADMINTS * Ensemble * MUREMOTE * Camtasia * Pharmacy *
Internet service was unavailable beginning at 11:38am. Service was fully restored by 12:02pm. Root Cause: Scheduled reload of switch. Solution: A reload of the switch cluster was needed to activate software version 3.6.3 that contains bug fixes believed to be causing recent outages.
The IT Infrastructure Group made a change to numbering format of the Calling Party Number that is presented to Frontier T1 in South Charleston for outbound Caller ID. This change allows individual telephone numbers to be sent out as the outbound Caller ID number. The change took place around 1:05 pm.
Internet services may be briefly impacted on 11/5/15 from 12:00 am to 4:00 am EST during a planned ISP maintenance. Due to the redundancy in the system this change should go unnoticed. Attaching email from the carrier. Dear Customer, You are receiving this message as an advance notice of an Emergency Maintenance, reference 177082, which
Why am I receiving this message? A security issue involving the Marshall University Single-Sign-On (MUSSO) web server was reported on Tuesday, October 13, 2015 to the Marshall University Information Security Office. The issue involves a potential for exposure of your MUNET credentials (username and password). Does this affect me? This issue would occur if you
We are currently experiencing some intermittent connectivity issues to the internet. Two of our three internet service providers are down due to a problem with their off-site fiber connections. We are currently routing all network traffic through our third and backup service provider. Since all off campus network traffic is going through one provider, you
Due to a hardware failure, we are experiencing problems with several key systems including Banner, myMU, SharePoint and MUBert. In most cases, we would be able to move these systems dynamically without an interruption but the underlying hardware issue is preventing this move. Because of the critical nature of this move, we will need to
The Division of Information Technology will be performing maintenance on the uninterruptable power supplies connected to crucial network equipment beginning Friday, July 31st and continuing through the weekend. This maintenance will affect multiple buildings at multiple times and will take all network and telephone services down for that building while it is in progress. This