Thursday, May 16th, 2019: Update for Banner Users – [Action Required]
This coming Sunday morning, May 19th, 2019, during the scheduled maintenance window, Enterprise Applications will be enabling Multi-Factor Authentication (MFA) on Banner 9.
If you have already enrolled in MFA, you will be prompted to enter your full Marshall University email address to begin the MFA authorization process.
Wednesday, May 1st, 2019: [Action Required] – Multi-Factor Authentication
As we announced on January 25th, Marshall University Information Technology will be enabling Multi-Factor Authentication (MFA). All Marshall employees will be REQUIRED to enroll for MFA by May 14th, 2019.
Officially starting today Wednesday, May 1st, 2019 ALL MU employees will be REQUIRED to enroll for MFA. When you log in to any service requiring MFA beginning today, you will get a message similar to this:
‘Your organization requires more information…’ screen during your next logon.
Who does this affect? All Marshall University students, faculty and staff.
What does it affect? Faculty and Staff will currently be able to use enhanced protection with their Banner access, VPN, and Office 365 services like OneDrive. Their access to Exchange e-mail and remote access logons will be enabled in the near future. A list of services and expected implementation dates are available on our website www.marshall.edu/mfa.
Why should I use multi-factor authentication?
It’s the right thing to do to protect institutional data, protecting personal information, student data, employee data, and financial data from being compromised as well as minimize disruption and abuse of campus technology resources. Increasingly in the past year, cyber-criminals have targeted higher education institutions by using stolen credentials to file fraudulent tax returns, hijack employee direct-deposit transactions, and use institutional e-mail accounts to send an ever-changing stream of phishing scams. Two-factor authentication minimizes this type of fraud as you are notified and required to verify logins to your account.
Marshall University also contracts with auditing firms like Clifton Larson Allen (CLA) and Ernst and Young (EY) to conduct our annual Financial/Financial Aid compliance audits. Review of IT processes and procedures is a component of these audits in which password security and proper access to sensitive information is scrutinized and assessed for following IT best practices. The Banner Oversight Committee has reviewed and approved this plan to keep Marshall University in compliance with said audits.
How do I do it?
The most convenient and recommended method is to download the Microsoft Authenticator app on your smart phone.
You can visit www.marshall.edu/mfa for step-by-step instructions.
How do I approve a sign-in request for 30 Days?
When you connect from off-campus, your device or application will still generate a MFA verification prompt, but you should be provided a check-box option to ‘[ ] Don’t ask again for 30 days’. We recommend selecting this option only when using a trusted device; you should not select this when using a shared public computer.
What if I can’t do MFA?
If you don’t have a smart phone there are alternatives to authenticate using MFA. Please check www.marshall.edu/it/mfa for those options.
When do I need to complete this by?
TODAY! It’s simple and easy and the sooner the better. You’ll have a 14 day opt-in window. Contact our IT Service Desk (info below) if you need assistance.
Where can I find additional information and access training?
Additional information can be found at www.marshall.edu/it/mfa and training sessions for groups can be scheduled by emailing it_training@marshall.edu.
Additional info: A recent change to the Marshall Multi-Factor Authentication (MFA) system currently suppresses verification requests when you are connected via the campus network. This change bypasses the need to verify your on-campus logons to MFA enabled services for the time being.
Engage with IT for additional updates
The Marshall IT team is continuing to prepare other campus services to use MFA to protect both University and personal data by securing logons with your MUNet account credentials. Be sure check for upcoming MFA service updates via the main IT website www.marshall.edu/it or connect with us on social media www.marshall.edu/it/engage.
Please contact the IT Service Desk via chat at www.marshall.edu/it, phone 304-696-3200, email itservicedesk@marshall.edu, or in person on the first floor of Drinko Library and Information Center.