The Marshall University Campus WiFi network continues to experience intermittent outages. Approximately 10 percent of the WiFi access points on campus were not functioning as of late Sunday evening due to troubleshooting efforts during Sunday’s weekly maintenance window. Restoration of these access points is underway, look for further updates at http://www.marshall.edu/wifi .
Cisco engineers have been onsite since late last week and over the entire weekend working with Marshall IT staff to resolve the flaws in Cisco software impacting the campus WiFi network this semester. Progress has been made to identify several problems and it is hopeful all problems will be resolved this week.
Your use of campus WiFi may be disrupted again this week with intermittent outages in an effort to resolve these problems. Please remember that wired services are working.
We appreciate your patience and will continue to work to restore services as quickly as possible.
We will not follow-up with additional emails but will update our WiFi status page (http://www.marshall.edu/wifi) as we progress with restoration of services. If you have specific questions please contact the IT Service Desk via email: ITServiceDesk@marshall.edu, via live chat: https://www.marshall.edu/it, or via telephone: 304-696-3200.