Periods of sporadic WiFi and VPN services were reported on Monday 30-Nov-15 beginning at 3:30 pm and again at 10:00 pm. All servers and services were completely restored at approximately 12:30 am on 1-Dec-2015.
Root Cause:
Failed Identity Services Engine Policy Node. An attempt to bring the second node back online at 10:00 pm failed and took down the services again.
Solution:
Interim: Deregister failed policy node and run on a single node.
Permanent: Repair failed node and bring back in service.
Recent Releases
[Service Change]: Retire MILO/Self-Service Banner 8, New Proxy Management Interface (10/28)
October 21, 2024
[Service Outage]: Banner Testing (9/21/24)
September 16, 2024
[Service Change]: Dynamic Forms SSO transition to the cloud
September 11, 2024