The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog. We provide support around the clock to help support your technical assistance needs.
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News
[Service Change]: Retire MILO/Self-Service Banner 8, New Proxy Management Interface (10/28)October 21, 2024Marshall University Information Technology will retire the legacy MILO service ...
[Service Outage]: Banner Testing (9/21/24)September 16, 2024Banner will be unavailable on Saturday, September 21st, 2024, beginning ...
[Service Change]: Dynamic Forms SSO transition to the cloudSeptember 11, 2024The single sign-on connection to NextGen Dynamic Forms will be ...
Alerts
IT Service Impact Announcement: Cable TV Services Not AvailableJuly 8, 2022Notice to all students, faculty, and staff who use Campus ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) ...
[Service Disruption]: BlackboardDecember 7, 2021[STATUS UPDATE]:
The underlying issue has been resolved. AWS continue to ...